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Frequently asked questions

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Address:
13 Willow Crescent
Milton
Cambridge
Cambridgeshire
CB24 6BY

Email:

info@creativestoneconstruction.co.uk

Phone:
Office: 01223 441 579
Mobile: 07802 776 403

 

Testimonial

"After some consideration my wife and I decided to use Creative Stone for the building work to our property. We were very impressed with the way Mr Rumbelow organised and run the work, it was a weight off our minds that he dealt with any planning issues and all visits from Building Control, bringing our property up to date with the latest regulations. The end product is just as we required. We would recommend this company to all."

Mr & Mrs I. (Cambridge)

Can we find out how much our new project will cost for free?

We will need to visit you to view your property and discuss your requirements. We will also need a copy of any plans you may have to enable us to provide you with a competitive and itemised quotation. Our quotation will be a fixed price meaning it would be the price you pay unless you make changes or add extra work yourself. You are under no obligation and this service is completely free.

Can you help with design and planning?

We can offer a complete design and build package using our own associate architect. Our architect will advise on your ideas and make some suggestions prior to drawing up plans for your approval. We can deal with the local planners and submit your planning application. Once consent is granted and you have received your quote from us you're ready to go.

What guarantees / certificates do you give?

All our work is covered by our workmanship guarantee. This period depends on the work carried out but would be covered for a minimum of 12 months to 10 years. Many materials we use such as kitchens, windows and doors, carry their own manufacturer's guarantee which would be handed over to you on completion. We would also provide you with the building completion certificate (issued by building control), electrical work (Part P and small works) certificates, Fensa registrations, gas safe certificates and Boiler commission certificates.

What are your payment terms?

For most projects, payment would be by way of mutually agreed stages. As each stage of work is completed a payment would become due. This gives you peace of mind that you are only paying for work you can see has been completed and is of a satisfactory standard. A small commencement payment may be required at the outset and some small works may not be payable until the work is completed.

How long will the project take to complete?

Of course this depends on the extent of the work to be carried out. However, we will provide you with a reasonable time scale, a programme or schedule or works prior to commencement. We will also dedicate ourselves, everyday to your project until practical completion. Our policy is to carry out the works as quickly and efficiently as possible with minimum disruption.

What trades do you supply, or do I need to organise other trades?

You don't need to worry as all work is project managed for you. We have our own dedicated team of qualified employees and specialist contractors which cover every trade required. All are covered by our public and employers liability.

Will you deal with building control and inspections?

A building control officer may call to site to inspect and certify works carried out. This is important as it certifies that the work is safe and carried out to the latest building regulations. We will arrange for these inspections at the appropriate stages and ensure that they are signed off on your behalf.

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